Returns policy
Every item is carefully checked before leaving our store, however
we realise that it is possible for you to be unhappy with your
purchase. In this situation please return the item, in its original
packaging.
Once the item has been returned, we immediately refund credit card
purchases, or refund by cheque.
For more information please either contact sales@feelingfoxy.co.uk
or visit our Contact page.
Common Questions
Q. What do I need to do If I believe my parcel has gone astray?
A. E-mail enquires@feelingfoxy.co.uk with your name, postcode,
e-mail address, contact telephone no. (If it is a problem to contact
you please include ‘descret’ within your e-mail so
we do not contact you via the phone or leave a message. We will
always use e-mail as a preferred method of contact) & order
transaction number if you have it.
Q. How long does it take for my parcel to reach me?
A. All parcels are despatched on the same day providing your products
are in stock. Orders should be received before 3pm for same day
despatch. We use 1st Class mail for delivery & are advised
that delivery can take between 2-5 days.
Q. What happens if I do not like my parcel once I have received it?
A. All products are checked very carefully before despatch, so
you should never receive a faulty product. If however you do not
like your product you must return it within 14 days of the order
date by recorded delivery.
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